Call Center

Call Center - Multi-channel communication management for Business

Professional call center solution, help to optimize operating costs, improve customer care efficiency, increase competitiveness for businesses in the 4.0 era

Reduce costs

Save 50% on calling charges, free internal calls, and break-through sales volume by increasing the quality of customer care service

Convenient call management

Optimal call separation: When the call center receives a call from a new customer, the call center will store the customer's phone number, when the old customer calls back, the call center will query the data, then transfer the call to staff in charge…

The system analyzes and evaluates the call quality of employees, automatically reports in real time. Attach a ticket after every call

Connect with CRM system

Connect to the Enterprise's CRM system, allow access to information on incoming customers on the staff's working interface
With multi-channel care support: Facebook, call center, Website, Zalo ... this brings a limitless experience for users upon their interaction with businesses. Thus, customers are willing to come back for additional purchase

Cross-platform support

Employees can use it on the web platform, in addition, they can use the Mobile App to perform their work, it is supported on Android and iOS platforms.
Flexibly change the call receiving from customers on the Web or mobile app, optimize working tools for employees

Management Dashboard

Monitor all incoming / outgoing calls status in real time, manage detailed call history, outgoing calls and missed calls on an overall Dashboard.

Record all support calls. Enterprises will be supported to assess the personnel quality and calls with customers

KAS Technology Joint Stock Company

Register for more information

Adress: B03 Binh Minh Apartment, An Khanh Ward, Thu Duc City, Ho Chi Minh City

Bank account: 1170205610
Bank name: BIDV - Binh Dien Sai Gon Branch

Contact KAS

Hotline: 1900 2137

Email: kas@kas.asia

Website: kas.asia

KAS information

KAS Location

Headquarter in Ho Chi Minh city

Address: B03 Binh Minh Apartment, An Khanh Ward, Thu Duc City, Ho Chi Minh City

Contact number: 028 6656 6284

Hotline: 1900 2137

Partnership: 0936 678 668 (Ms. Linh)

Branch Office in Da Nang

Address: 20 Dinh Cong Trang Street, Thuan Phuoc ward, Hai Chau district, Da Nang city

Contact number: 0931 331 429

PIC: Tran Thai Bao

Representative Office in Ha Noi

Address: No. 4 Lane 91, 318 De La Thanh Street, Ha Noi city

Contact number: 0904 136 056

PIC: Bui Quoc Viet

Representative Office in Buon Me Thuot

Address: 138/29/12 Y Ngong, Buon Me Thuot City, Dak Lak province

Contact number: 0905 643 797

PIC: Hoang Thuy Chung