Successful connection between KAS and Facebook Fanpage
1. Connection
- Allow to connect many fanpages to the Smac system
- Manage fanpages from Smac system
- Manage all interactions, and re-interact with customers from Smac
2. Measurement
- Automatic measurement of customers' likes and shares on articles
- Statistics of comments on posts on facebook
- Statistics of leads coming from the article
- Statistics of customers coming from the article
- Statistics of customers coming from Facebook
- Statistics of customers, revenue from articles
- Statistics of customers, revenue from facebook
3. Interaction Management
- Delete comments from Smac
- Hide comments from Smac
- Respond to guest comments from Smac
- Chat with customers via inbox
- Save customers to lead
- Describe and label the lead
- Transfer leads to branches
4. Facebook Bot
- Automatic registration for membership by customer
- Automatic vouchers issuance
- Customers make their own purchases
- Customers make their own bookings
- Customer make their own evaluation
- Automatic customer service through posts and messages
Fanpage is a page created from a personal or business Facebook account, to gather a community group with a specific interest!
The fanpage creation purpose is to do business, entertainment, branding... to connect with a community sharing a common interest.
Most of the information (images, articles, videos, tips...) you write on the fanpage will be seen by everyone in the fanpage due to the random content distribution by the Facebook system. Therefore, upon a fanpage creation, you will reach a number of people who are interested in the topic (purpose) for which you created the fanpage.
In addition, the tools and features included in the fanpage will give better support in selling, for example. In other words, fanpage helps you to measure - analyze the audience interested in your topic (age, gender, geographic reach, topics of interest ...)